Real homes. Customer experiences.

Online Bedrooms reviews.

Explore selected customer feedback on our wardrobes, media walls and furniture, from the first design conversation to delivery, assembly and the finished room.

Explore customer feedback

Trustpilot experiences
Reviews from our product pages
Customer feedback featured on our homepage

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Selected excerpts and clearly labelled summaries. Individual experiences vary.

4.5 out of 5 on Trustpilot.

Trustpilot displayed a TrustScore of 4.5 out of 5 from 741 reviews when checked on 5 October 2026. This is a dated snapshot of Trustpilot feedback, not a combined rating across review sources.

Read the full review history on Trustpilot for the latest rating and the complete range of customer experiences.

Read all Trustpilot reviews

From design to a finished room.

Selected Trustpilot experiences, including the practicalities of DIY assembly and support when things need putting right.

Media wall with hidden desk

★★★★★

Review summary

Liana describes working with Richard to choose a blue finish and incorporate a hidden desk into her media wall, and praises the finished quality and service.

Media wall & DIY assembly

★★★★★

It did take a while to construct ourselves, but the quality is excellent

Made-to-measure wardrobes

★★★★★

Review summary

A returning customer, Philip praises the made-to-measure fit and quality. He says installation was demanding and found the PDF instructions and videos helpful.

Replacements & aftercare

★★★★☆

Review summary

This customer initially reported damage and difficult assembly instructions. After replacements, they updated their rating to four stars, while still recommending clearer instructions.

Feedback from our product pages.

Review excerpts and summaries displayed on our product pages. Some reviews are shared across a product range; follow the source link for the full context.

Front Frame wardrobe

Very easy to fit and great quality, would recommend

Front Frame wardrobe

Review summary

Justine praises the sturdy, stylish cupboards and finished result. She also describes difficult instructions and a wait for out-of-stock handles.

Media wall

Awesome product, exactly what I was after. Easy to build, modify and install.

Media wall

Review summary

Kate says the unit uses her space well and provides storage she needed.

Lenton freestanding wardrobe

Large and holds a lot. Would be two person build for some parts but overall easy to put together

What customers tell us about the journey.

Customer feedback already featured on our homepage, covering design advice, communication, delivery and assembly.

Design, delivery & assembly

★★★★★

The design phase was very smooth and Charley was incredibly helpful. Delivery was prompt and frequent updates. Everything was packaged very well and labelled so it was clear to see what was needed.

Design, delivery & assembly

★★★★★

Really impressed with the quality of the products we have received. Amazing service from order through to delivery. Instructions for installation are easy to follow with both videos and written documents available.

Design, delivery & assembly

★★★★★

From the first point of contact through to Richard doing the design and to delivery of the items it was perfect and my family are also looking at using these guys.

Design, delivery & assembly

★★★★★

The designer was very helpful by making suggestions and giving the options available. I decided to make some changes after the proposed design and it was implemented very quickly.

Design, delivery & assembly

★★★★★

The experience was excellent from start to finish. A few hiccups with runners sent wrong, but sorted straight away and the team was superb and sorted everything.

Design, delivery & assembly

★★★★★

It all fitted together really well and the materials are all really solid and good quality. The delivery team was also very helpful.

Design, delivery & assembly

★★★★★

Charley, the person who did the design couldn’t have been more helpful, and the design she came up with was fantastic. The quality of the units is exceptional.

Design, delivery & assembly

★★★★★

Everything went smoothly from design, to delivery to build. Every part was delivered correctly and well packaged. Very pleased with the final result.

Design, delivery & assembly

★★★★★

Really friendly and positive sales process, the design sessions were great and Richard listened and suggested things that we had not thought of.

Design, delivery & assembly

★★★★★

Easy process to order and make adjustments. Friendly communication and quick to respond if there was any question. Quality is great for the price.

A glimpse inside our customers’ homes.

Customer-submitted photograph of assembled bedroom furniture

Customer home 1

Customer-submitted photography. These images are not matched to the reviews above.

Customer home 2

Customer-submitted photography. These images are not matched to the reviews above.

Customer home 5

Customer-submitted photography. These images are not matched to the reviews above.

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